[Lta-Lo] Deputy/ Manager, Records Management

[What the role is]

You will be part of LTA’s Knowledge Management Division, supporting sound records governance across the organisation. You will manage the File Classification Plan (FCP), coordinate appraisal of FCP record series, and assess ICT systems containing official records. Working with LTA Groups, IT stakeholders and the National Archives of Singapore (NAS), you will help ensure records are appropriately classified, retained and managed in accordance with Whole-of-Government requirements.

[What you will be working on]

[What you will be working on]

Key Responsibilities

File Classification Plan (FCP)

• Maintain and enhance LTA’s FCP to ensure file classifications remain aligned with business functions and records filing needs
• Work with Groups and Divisions to review file classifications, resolve filing issues and promote consistent use of the FCP in the Knowledge and Records Management System
• Develop practical guidance and conduct training for Group and Division representatives (e.g. Group Records Officers (GROs), Division Records Officers (DROs)) and other users
• Provide advice on FCP-related issues and coordinate enhancements to the classification structure

Appraisal of FCP

• Plan and coordinate appraisal of records covered by the FCP to establish appropriate retention and disposal requirements
• Engage record owners to assess the business, legal and historical value of records and prepare appraisal recommendations
• Handle appraisal submissions and follow-up with the National Archives of Singapore (NAS)
• Document appraisal outcomes and coordinate updates to relevant retention schedules and FCP information

Appraisal of ICT Systems with Records

• Work with Groups and IT teams to identify existing and new ICT systems that create, capture or maintain official records
• Assess ICT systems against records management requirements, including records capture, accessibility, integrity, retention and disposal
• Coordinate assessments and recommendations on whether ICT systems are suitable for recognition as approved ICT Systems with Records
• Identify compliance gaps, recommend appropriate controls and maintain assessment documentation

Records Management Advisory and Outreach

• Provide advisory support to LTA Groups and Divisions on records management matters
• Promote good records management practices and compliance with Whole-of-Government records management requirements
• Support and coordinate IM4L records management audits conducted by the NAS, including audit preparation, coordination with LTA Groups and Divisions, and follow-up on audit findings and recommendations, as required.
• Plan and facilitate training, engagement sessions and outreach activities to strengthen records management awareness and capabilities across LTA

[What we are looking for]

Experience

• 2-5 years of relevant RM experience will be advantageous
• Familiarity with electronic records management systems and cross-functional stakeholder engagement would be beneficial

Skills and Competencies

• Good understanding of records management principles, including file classification, records lifecycle management, appraisal, retention and disposal
• Familiarity with NAS and Whole-of-Government requirements would be advantageous
• Ability to assess business processes and ICT system capabilities against records management requirements
• Strong analytical, writing, problem-solving and project management skills
• Ability to plan, organise and facilitate training, engagement and outreach activities to promote records management awareness and adoption of best practices would be advantageous

Personal Attributes

• A good team player who works collaboratively with others, while being able to work independently (for Deputy Manager role)
• A leader who develops team members to excel in work and grow in capabilities (for manager role)
• Meticulous, resourceful and self-driven, with a proactive approach to problem-solving
• Adaptable and able to manage multiple priorities and timelines effectively
• Clear communicator who can engage stakeholders across Groups and Divisions

Join a team where learning is part of everyday work and new ideas are welcome. If you are curious, ready to lean forward to make a difference, and hold integrity and professionalism as core values, we would love to hear from you. Come grow with us and help shape how LTA manages its records.

Please note that As part of the shortlisting process for the role, you may be required to complete a medical declaration and / or undergo further assessment.