Management Executive

Company Overview

Royal Mpire has supplied and supported manpower and cleaning services since 2019, serving industries including cleaning companies, Changi Airport Terminals 1 and 3, hotels, restaurants, F&B departments, banquet staff, and shopping mall ambassadors.

Job Summary

Lead daily business or branch operations to achieve KPIs, manage projects from initiation to completion, ensure policy compliance, engage key stakeholders, and develop teams through performance tracking and training programs.

Responsibilities

• Oversee daily business or branch operations to streamline processes and consistently meet key performance indicators (KPIs)
• Manage short- and long-term projects by tracking deliverables and allocating resources efficiently to ensure timely completion
• Develop and implement company policies and guidelines to maintain compliance and enhance operational efficiency
• Serve as the primary liaison between executive management, department heads, and external clients to facilitate effective communication and collaboration
• Monitor team performance by coordinating training programs and applying staff retention and guidance strategies to foster professional growth
• Translate strategic vision into actionable plans and budgets that support organizational goals
• Manage time effectively by delegating tasks and allocating resources to optimize operational workflows
• Communicate clearly in written and verbal formats to report progress and issues to senior stakeholders and staff
• Analyze operational challenges and make quick, data-driven decisions to resolve bottlenecks and improve processes

Preferred competencies and qualifications

• Bachelor's Degree in Business Management, Human Resources, or a related field
• 2 to 5 years of experience in operations, project management, or administrative leadership roles
• Proficiency in Microsoft Office, relevant management software, and digital/GenAI tools