MANAGEMENT TRAINNEE

The Management Trainee Programme is designed to develop future leaders in restaurant operations. You will undergo structured training across all areas of the business, including Front-of-House, Kitchen Operations, Inventory Management, Customer Service, Team Leadership, and Business Operations. Upon successful completion of the programme, you will be promoted to a supervisory or management role based on performance.

• Key Responsibilities
• Restaurant Operations
• Learn and perform all Front-of-House and Back-of-House operations.
• Deliver excellent customer service and resolve customer feedback professionally.
• Ensure smooth daily restaurant operations during assigned shifts.
• Maintain cleanliness, food safety, and hygiene standards.
• Leadership Development
• Supervise daily restaurant operations under the guidance of senior managers.
• Assist in leading and motivating service and kitchen teams.
• Support staff scheduling and manpower planning.
• Participate in recruitment, onboarding and staff training.
• Business Operations
• Monitor inventory levels and assist in stock ordering.
• Ensure proper cash handling and POS operations.
• Assist in controlling food cost, labour cost and operating expenses.
• Support sales initiatives and promotional activities to achieve outlet targets.
• Compliance & Quality
• Ensure compliance with company SOPs, SFA food safety requirements, and workplace safety regulations.
• Conduct routine operational checks to maintain service quality and consistency.
• Assist in implementing continuous improvement initiatives.
• Management Exposure
• Learn budgeting, cost control and basic profit & loss (P&L) analysis.
• Prepare operational reports and management updates.
• Participate in new outlet openings, projects and company initiatives when required.
• Requirements
• Diploma or Degree in any discipline (Hospitality/F&B preferred).
• Fresh graduates are welcome to apply.
• Passionate about the F&B and hospitality industry.
• Strong communication and interpersonal skills.
• Positive attitude with willingness to learn.
• Able to work rotating shifts, weekends and public holidays.
• Able to work in a fast-paced environment.
• Leadership potential with strong problem-solving skills.