We are looking for a competitive Manager ( ERP Applications & Software Projects Management ) to join our incredible team at Source Solutions HR Pte Ltd in Singapore.
Growing your career as a Full time Manager ( ERP Applications & Software Projects Management ) is a fantastic opportunity to develop productive skills.
If you are strong in leadership, problem-solving and have the right vision for the job, then apply for the position of Manager ( ERP Applications & Software Projects Management ) at Source Solutions HR Pte Ltd today!
Information
- $$9000 - 10000
- Technology MNC
- In House Permanent Role
Reporting to the IT Director and managing a team to lead the following responsibilities:
- Implement and manage Digital Platform (OSS & BSS) that does the following:
- Real Time automated BillingSolutions
- Network Data Management
- Service Orders receiving
- Inventory management
- Work Orders distribution
- Orders progress updates
- Geographical systems
- Provide end-to-end support for system and the associated business processes, including application integration and configuration of the production and non-production environment
- Manage the vendors, all change requests and new developments including the coordination of the acceptance of all changes and new developments into Business-As-Usual (BAU) support
- Review system designs, technical specifications and ensure that all requirements are captured and work with vendor on the User Acceptance Tests specifications
- Review post productions issues (bugs), find root cause and work with vendors to propose preventive measures
- Develop and maintain Business Continuity Plan (BCP), Business Impact Assessment (BIA), Disaster Recovery Plan (DRP) maintenance and testing
- Develop, maintain, implement and enforce ITIL based processes for incident, problem and change management including assessment and approval of test strategy together with the review of testing results, implementation plan review, and production deployment
- Partner closely with IT teams to ensure the successful setup of/changes to hardware, virtual machine, cyber security, operating system and databases associated with the OSS applications
Requirements
- Degree in relevant IT disciplines
- Experienced in OSS, Order Management & Fulfillment Systems, Work Order Management and/or Trouble Tickets Management.
- Proven experience and possess a good understanding of business enterprise business processes including order receiving, processing, provisioning and cancellation of internet broadband orders as well as work orders assignment, completion, etc.
EA: 17C8660
CEI: R1104442 (Wong Zi Ming Shawn)
www.sourcesolutionshr.com
Benefits of working as a Manager ( ERP Applications & Software Projects Management ) in Singapore:
● Opportunity to Make a Difference
● Room for Advancement
● Leading Industry Pay