Manager, Industry Engagement (Infocomm Media Sector) (CPSD)

You will play a role in championing the workforce transformation and reskilling needs of enterprises in the Infocomm Media sector. We are seeking a candidate with strong business development or enterprise solutions experience, especially in engaging companies to identify how Workforce Singapore’s initiatives can support their business transformation and manpower needs.

Enable industry and enterprise capabilities through strategic manpower planning

• Identify and assess key industry, manpower challenges and skills through data analysis and trend evaluation.
• Engage strategic accounts and companies to ascertain company’s manpower related and reskilling pain points and work with companies to implement strategies for workforce transformation.
• Recommend strategic human capital solutions aligning with industry or enterprises’ business and manpower needs.
• Support the Industry Transformation Map (ITM) and Jobs Transformation Map (JTM) to articulate key insights and trends, particularly the Jobs and Skills pillar.
• Implement pilot initiatives to identify proof points and use cases related to the national career health agenda.

Forge impactful partnerships and collaborations through stakeholder engagement

• Establish and maintain effective relationships with public agencies, strategic partners and stakeholders.
• Collaborate with industry stakeholders, trade associations, tripartite partners and programme partners to develop and implement relevant manpower interventions to address industry manpower issues.
• Consult with employers to promote adoption of WSG programmes and progressive human resource practices to address their manpower needs.

Manage and review programmes to achieve positive outcomes

• Guide and work with appointed programme partners to ensure compliance with policies and processes.
• Organise or support outreach and marketing events such as career events and industry engagements.
• Track programmes’ progress and analyse industry related information to evaluate and make recommendations for management decision making.

Requirements

At least three years of working experience in related roles. Fresh graduates who possess maturity, strong communication and interpersonal skills are welcome to apply.

You should possess the following skill sets:

• Account Management and Business Development: Effective stakeholder engagement, with a focus on account/project management or consultancy to support enterprises in their business and workforce transformation. Utilise trend analysis and government initiatives to drive business strategies and growth.
• Written and Verbal Communication: Proficient in writing clear submissions and reports, and able to frame appropriate narratives to effectively engage diverse audiences, and skilled in public speaking.
• Negotiation: Able to strategize negotiation, formulate gameplan and engage in complex discussion to drive collaboration and implementation with stakeholders to achieve desired outcomes.
• Personal effectiveness: Able to manage multiple tasks in a dynamic, fast-paced environment, and work both independently and in teams.
• Critical thinking and Data Proficiency: Proficient in synthesizing information for decision-making and outcome monitoring through data compilation, analysis, and interpretation. Capable of making recommendations based on data insights and comfortable with data analysis.
• Planning and execution: Develop and execute engagement and programme strategy to achieve organisation goals. Track and report on account-managed companies and programme partners achievements to identify opportunities. Capable of diagnosing gaps and identify opportunities and conceptualise innovative solutions to enhance business and/ or programme processes.
• Project management: Manage multiple accounts, project timelines, milestones, and deliverables. Able to coordinate with different stakeholders to ensure the success of the projects.