Manager - Regulatory Compliance

Company Description

We’re Checkout.com - you might not know our name, but we’re behind many of the digital experiences people use every day.

When you book a holiday, order food, renew a subscription or check out online with brands like Spotify, Klarna, Uber Eats, TikTok, Sony, or eBay, there’s a good chance our technology powers the payment behind the scenes.

At Checkout.com, we’re building where the world checks out - enabling over ten billion transactions every year for more than one billion shoppers globally. Our platform helps the world’s most ambitious businesses deliver seamless digital experiences at scale.

We’re also building a company designed for people who want to do career-defining work. We move fast, think globally, and believe great teams are built by hiring exceptional people with conviction, curiosity, and a focus on impact.

With 20 offices across six continents and London as our HQ, we’re shaping the future of fintech and we’re just getting started.

Role overview | Context

Reporting to the Global Head of Regulatory Compliance, you will lead Regulatory Compliance for our APAC businesses ensuring that governance, reporting, and regulatory engagements are executed to the highest standard. The role will suit a senior regulatory compliance manager/officer looking to join a fast-paced, growing payments financial technology company. You will hit the ground running from the start, and so we look for self-starters who relish that kind of challenge and pace in helping the business.

How you’ll make an impact

• Operational Excellence: Create regulatory compliance standards and collaborate with functional stakeholders to embed these standards into the regional regulatory engagement model.

• Regulatory Intelligence: Lead the "Horizon Scanning" process for APAC by monitoring legislative changes, conducting impact assessments, and partnering with Compliance Advisory in the Region to ensure key regulatory changes are identified and tracked all the way through to the point of execution.

• Licensure Maintenance: Own the license renewal process for Checkout.com to ensure all licenses to operate in the APAC region remain in good standing.

• Regulatory Reporting: Oversee the timely submission of regulatory filings, notifications, and ongoing reporting. Act as the primary administrator for the various regulatory portals, ensuring all company records, biographical updates, and financial disclosures are current.

• Process Management: Adhere to standardized workflows for incident management, consumer complaint tracking and regulatory inquiry responses.

• Exam Readiness: Build and maintain the standardized "Exam Playbook" tailored to APAC regulatory requirements (e.g. MAS, AUSTRAC, HKMA). Lead and coordinate regulatory examinations including document production, inquiry responses, and oversee the implementation of any Management Action Plans (MAPs).

• Process Automation: Utilize global automation tools and AI-guided knowledge bases to create streamlined procedures for regional regulatory processes.

• Strategic Advisory: Collaborate with Compliance Advisory, Product and Engineering teams to distinguish between mandatory regulatory modifications and growth-driven regulatory transformation initiatives, ensuring compliance is a design partner in the product lifecycle.

• Cross-Functional Stakeholder Support: Provide project management for regulatory and internal change initiatives, coordinating with Risk, Legal, Finance, and Operations to gather requirements and prepare materials for internal governance forums dedicated to regulatory change initiatives.

What We’re Looking For

• Experience: 6–8+ years in Regulatory Compliance, specifically within the payments and fintech space in Singapore, Australia, and Hong Kong. Experience with Japanese or New Zealand regulators is a strong plus.

• Licensing Expertise: Hands-on experience managing license renewals and regulatory portal administration across multiple APAC jurisdictions.

• Audit & Exam Management: Proven track record of managing regulatory audits and maintaining adequate evidence of compliance.

• Tech-Forward Mindset: Ability to leverage automation, CRM systems (Salesforce, JIRA), and case management tools to manage high-volume, recurring deadlines.

• Scalable Thinking: An analytical mind able to simplify complex procedures into user-friendly guides, allowing the function to scale efficiently.

• Pragmatic Approach: A commercial and creative approach to problem-solving, ensuring regulatory requirements support rather than block business growth.

Additional Information

Bring all of you to work

We create the conditions for high performers to thrive, through real ownership, fewer blockers, and work that makes a difference from day one.

Here, you’ll move fast, take on meaningful challenges, and be recognized for the impact you deliver. It’s a place where ambition gets met with opportunity, and where your growth is in your hands.

We work as one team, and we back each other to succeed. So whatever your background or identity, if you’re ready to grow and make a difference, you’ll be right at home here.

It’s important we set you up for success and make our process as accessible as possible. So let us know in your application, or tell your recruiter directly, if you need anything to make your experience or working environment more comfortable.

Life at Checkout.com

We understand that work is just one part of your life. Our hybrid working model offers flexibility, with three days per week in the office to support collaboration and connection.

Curious about what it’s like to be part of our team? Visit our Careers Page to learn more about our culture, open roles, and what drives us.

For a closer look at daily life at Checkout.com, follow us on LinkedIn and Instagram