Manager / Snr Manager, Experience Design, Founders' Memorial

Experience Design:  

• FM by Night: You will work closely with the Project Manager for FM by Night, and take charge of the experience design, working with the FM project and creative teams to conceptualise the narrative and develop a multisensorial outdoor night experience that leverages the unique FM location. The experience should attract a broad audience – with a particular focus on youth – to explore garden and indoor Viewing Gallery after sunset. In the long run, you will plan and manage the periodic refreshes of FM by Night to keep the experience current to continue attracting new and repeat visitors to the Memorial.  

• Special exhibitions: As a team, you will collaborate with the Education and Curatorial teams to chart the visitor experience and translate the content into interactive, multisensorial and accessible exhibitions. You will identify different partners, including from various industries, to present the content in refreshing and unexpected ways. You will contribute to the full exhibition development cycle, from concept through to delivery, and may need to conduct research to understand the historical context and identify key moments to develop as part of the experience.  

Visitor Journey Design: You will map out the end-to-end visitor journey across indoor and outdoor spaces, identifying key engagement points and emotional arcs to guide the narrative development for FM by Night. This includes coordinating with the FM daytime operations to ensure a smooth transition to the night experience and working with the appointed contractors to integrate the light and sound and site elements into a cohesive experience ahead of FM’s opening in 2028.  

Outdoor Programming and Activations: In tandem with FM by Night, you will be part of a team that will plan and execute night activations – including supporting marketing efforts and partnerships with external collaborators – to drive visitorship and build community around FM by Night over a longer-term period.  

• Relevant qualifications or equivalent professional experience in spatial or experiential design, and programme planning.  

• Preferably 3-5 years of working experience in museums and attractions. An interest or appreciation of Singapore’s history is an advantage.  

• Exhibition Development - Ability to collaborate with various stakeholders to develop visual themes and visitor experience for exhibitions that attract and guide audiences. Demonstrated experience in designing visitor or audience experiences, with a strong understanding of narrative, spatial storytelling and audience engagement. Experience in or familiarity with outdoor programmes or activations is an advantage. 

• Project Management - Ability to plan and manage gallery and exhibition works, their desired outcomes, ensure alignment of projects to business objectives within agreed parameters of cost, schedule and scope covering development, implementation and maintenance. 

• Strong aesthetic sensibilities and ability to translate conceptual ideas into compelling, tangible experiences. 

• A collaborative team player with excellent interpersonal and stakeholder management skills, able to work across multidisciplinary and cross-agency teams.  

• As the FM is an institution being built from the ground-up, the candidate should be able to navigate changes, multiple stakeholders and a fast-moving environment where processes are still being established. Familiarity with or willingness to learn government tools and procurement guidelines will also be essential.  

• Some weekend and after-work hours engagements might be  – candidates should be prepared to exercise some flexibility in the work schedule.