Manager/Senior Manager (Digital Ecosystem & Partnership Team)

[What the role is]

• The Digital Ecosystem Partnerships team oversees IRAS’ digital collaboration and partnership efforts with our ecosystem partners, ranging from software providers, solution providers, other government agencies, intermediaries and taxpayers.
• In particular, the team works with these stakeholders on initiatives and campaigns to increase adoption of IRAS’ API services that seek to streamline tax filing and ease tax obligations for taxpayers.

[What you will be working on]

Drive Marketing and Engagement Campaigns

• Spearhead marketing, publicity, and engagement campaigns for IRAS' digital products, with a focus on IRAS’ hallmark campaign (#SFFS - Seamless Filing From Software), nationwide initiatives such as InvoiceNow for GST-registered businesses.
• Drive targeted engagement efforts to increase awareness and adoption of #SFFS through industry engagements, product showcases, and marketing roadshows.
• Manage stakeholder expectations and relationships through effective communication, networking and strategic alignment.

Drive Digital Initiatives and Partnerships with Digital Ecosystems

• Work together with Product Owners to develop and maintain IRAS’ digital products with steady streams of software providers, intermediaries with regular comms, fairs.
• Maintain a balance between demand-side and supply-side, and relevant list key service providers forming the digital ecosystem with IRAS.
• Establish key and close working relationships with prominent software providers.
• Manage onboarding activities and provide first level troubleshooting support for software providers integrating with IRAS' digital products.
• Gain insights into IRAS' data processing and utilization for tax administrations.

[What we are looking for]

Background in Marketing, Communications with exposure and experience in Tech demographic.

• Product Go-To-Market: ability to to work with Product Owners on the product vision, plan and execute go-to-market and adoption strategies to deliver value proposition to stakeholders, and driving the implementation roadmap.
• Product Strategy: systematic approach to deal with transition or transformation of an organisational goal, process or new technology adoption. Strategies to facilitate change and help the ecosystem adapt to the change.
• Marketing & Communications: experience in technology-focused marketing campaigns, excellent communication and outreach skills with the ability to engage diverse stakeholders.
• Fundamental IT Knowledge:
  • Basic understanding on coding, API, structured data files (such as JSON, XML), cloud, database, connectivity and interactions.
  • Understanding of digital ecosystems and Agile software development practices.
• Digital Transformation: Strong interest in public sector innovation and digital transformation

We regret to inform that only short-listed candidates will be notified. All successful candidates will be offered a 2 year contract in the first instance.