Marketing Asst - Event, 66 month, Lavender MRT - Rewarding Work

Job Scope:
CRM Programme

• Collaborating with other departments ensure the CRM strategy works well for every aspect of the business.
• Provide monthly CRM and performance updates to all key internal stakeholders
• Ensure that all customer marketing communications are compliant.

SalesForce CRM platform:

• Manage and monitor daily requests, issues and escalations with agencies and customers
• Manage daily support, troubleshoot and maintenance of Salesforce
• Manage CMS system for development of webpages
• Provide system administration support of internal and customer-facing Salesforce environment, especially related to customized applications, user permissions and workflow
• Communicate with project managers and other developers to design cohesive project strategies and ensure effective collaboration throughout all phases of development, testing and deployment
• Liaise and coordinate with internal stakeholders, Audi AG, agencies and dealer
• Maintain a flexible and proactive work environment to facilitate a quick response to changing project requirements and innovate ways to meet mission goals successfully

Events and Privileges:

• Implement and manage timelines, contracts and communication with partners and internal stakeholders
• Coordinate and manage the set-up and production of the event on site, ensuring the delivery of a high quality event.
• Develop strategy, liaise and manage the content topics and timelines for eNewsletters
• Ensure all corporate guidelines are followed

Events

• Support and coordinate event requirements including planning, onsite event management and post event wrap up.
• Manage logistics, inventory, event talents and vendors
• Maintain digital inventory list and process of inventory flow
• Collaborate with various internal departments to ensure all needs relating to functionality and performance are met
• Provide feedback and periodic reports to stakeholders
• Specify staff requirements and coordinate their activities
• Proactively handle any arising issues and troubleshoot any emerging problems on the event day

Requirements:

• Degree or Diploma in Business or Marketing
• Experience in using SalesForce CRM platform is good to have
• Experience in experiential marketing
• Self-motivated and highly creative
• Good communications skills in liaising with internal stakeholders, external agencies, vendors and dealer
• Able to manage tasks and duties independently and at the same time be a good team player
• Results driven; strive to make a difference and enjoys challenges
• Good writing and presentation skills
• Time management and communication skills
• Able to multi-task, detailed-oriented and analytical in resolving problems

Additional Information:

• Start Date: Immediate or 1-month notice
• Working days and Hours: Monday to Friday, 9am to 6pm
• Contract Duration: 6+6 month, with 1-month completion bonus
• Location: Aperia, Lavender MRT + on-site event

Lyn, Yee Chen Fu EA License No. 02C3423 Personnel Registration No. R1110796

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