Mass Hiring Call Centre (Until Dec 2024) - Urgent Position

Job Summary:

The Survey Experience Officer (Establishment) is responsible for collection of employee listing information from company POC (Point of Contact) to submit the Government Survey.

He / She is also the single, primary source of contact to perform survey data collection from these POCs on the quarterly or ad-hoc surveys that the company is selected to participate from The government agency.

The incumbent should possess skills in rapport building with the company POC in order to build a professional and friendly working relationship with the POC to collect all survey data.

Collection Methods:

1. Via outbound call activity
2. Via field visits out to company addresses

Data submission:

1. The incumbent is expected to perform daily updates of call outcomes using Excel files assigned to them
2. The incumbent must also submit the survey data collection details into the system and submit the completed survey
3. During field visits, incumbent must also assist the respondents to complete the surveys online / manual collection and guide the respondents if the respondents need necessary guidance

Interested candidates please to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile. 

We regret to inform that only shortlisted candidates will be notified.

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