Medical Representative

THE POSITION 

• Driving Performance: Responsible for meeting or exceeding sales targets for assigned product(s) within the allocated territory by achieving related Sales Excellence KPIs.


• Executing Customer Engagement Excellence: Focuses on executing in-clinic Sales Action Plans through the Customer Engagement Model and implementing off-clinic promotional activities targeted at key customers to strengthen relationships.


• Adhering to Compliance, Code of Conducts and Policies: Ensures full understanding and adherence to all company and industry compliance requirements, including following established local processes. 

Tasks & responsibilities 

1. Sales Achievement in the assigned territory 
   • Ensure listing and availability of BI products as required. 
   • Generate prescriptions and create demand using available resources, tools and training. 
   • Ensure prescriptions are fulfilled and demand is converted into sales. 
   • Continuously identify new growth opportunities.


2. Execute Sales Action Plans with excellence 
   • Fully understand and validate Sales Action Plans. 
   • Plan logistics to support execution. 
   • Take proactive steps to ensure high-value customers (Gain, Build, Defend) are prioritized.


3. Customer Relationship Management 
   • Maintain correct and complete customer data base.
   • Develop and validate effective Sales Action Plans.
   • Track progress and take corrective actions to ensure priority customers are engaged. 
   • Utilize Veeva functions such as Event Management, Surveys, and Coaching for Effectiveness (CfE).


4. Superior Selling Capability
   • Demonstrate strong knowledge in disease areas, clinical trials, products, marketing strategies, and 
   competition. 
   • Apply advanced selling skills aligned with marketing strategies using the Customer Engagement Model 
   (CEM).


5. Comply with local regulations, industry and company Code of Conduct 
   • Adhere to all regulations regarding interactions with healthcare professionals. 
   • Follow the company’s Code of Conduct and take necessary actions on compliance issues. 
   • Serve as a role model in upholding compliance standards. 

Requirements 

• Bachelor’s degree


• Strong knowledge in industry/product, selling skills, sales action planning, customer relationship management, self-development, communication, planning and organizing and IT literacy


• Strong interpersonal, communication and negotiation skills


• Possess a valid driving license and have access to a car to support field-based customer engagement and territory coverage