Meter Technical Support | 1 Year Contract | ~$3,200 + Bonus | Central | #FJGE

Technical Support Associate

Location (Nearest MRT): Central 

Salary: Up to $3,200 Basic Salary + 1 Month Completion Bonus 

Duration of Work: 1 Year Contract (Renewable)

Work Days & Hours: Mon to Fri, Office Hours

Responsibilities: 

• Interaction with customers either through email correspondence or in-person meetings at customer location
• Coordinate with vendors for meter installation arrangement
• Address customer queries regarding metering concerns
• Attend to and troubleshoot any metering faults  
• Investigate site abnormalities resulting from power surges or drops in energy consumption 
• Perform meter accuracy tests upon customer request 
• Follow up on meter readings not obtained by vendors or the Automatic Meter Reading (AMR) system
• Process daily tasks though the K2 workflow and coordinate with vendors for subsequent periodic meter readings or installations
• Communicate with SP Group regarding customer inquiries related to metering and replacement of faulty meters
• Manage meter inventory

Requirements: 

• Entry Level 
• Diploma in Electrical or a relevant engineering field 
• Proactive and self-motivated
• Strong customer service and communication skills

Interested applicants, please Apply Now.

Kindly understand that only shortlisted candidates will be notified.

Fiona Leow (R21100211) 

Senior Consultant 

RecruitFirst Pte Ltd (E.A. 13C6342)