Motor Claim Advisor (Accident)

Job Responsibilities:

• Manage vehicle accident claims.

• Ensure all accident cars are repaired as scheduled and recommended by surveyor.

• Ensure all documents are such as job cards, files and reports are raised, and jobs are invoiced.

• Ensure discharge forms are duly approved and signed off before release of vehicles.

• Follow up with insurance company and customer for payment.

• Maintain insurance claims reports and perform claim analysis for management reporting.

• Monitor aging report and highlight cases that have settlement issues, loss of used, etc.

• Administer and maintain all documents pertaining to cost, claims and vehicle history.

• Liaise with other department to ensure customer’s needs are meet.

• Update customers on repair progress and expected completion date.

Requirements:

• Nitec/ Higher Nitec/ ‘O’ level or above.

• Min 3 years of relevant working experience in vehicle accident claims.

• Possess class 3 driving license is a must.

• Able to articulate issues, analyse and identify problem, and provide solution.

• Able to carry out accident claim quotations and liaise with insurance companies on claim status.

• Strong administrative and co-ordination skills.

• Excellent communication skills couples with good working attitudes.

Working Location:

No 4 Jalan Besut Singapore 619557.