Motor claims

Motor Claims Executive - Insurance Sector

Job Responsibilities

• Handle and manage a portfolio of Motor Insurance Claims, including Own Damage (OD), Windscreen, Third Party Property Damage (TPPD), Third Party Bodily Injury (TPBI), Excess Recovery, and Non-BOLA Recovery claims.
• Liaise and coordinate with policyholders, intermediaries, investigators, surveyors, loss adjusters, legal counsel, third-party claimants, and repair workshops to ensure efficient claims handling.
• Provide guidance and support to Claims Assistants in their day-to-day responsibilities and operational matters.
• Assess, investigate, and process claims promptly, professionally, and fairly in accordance with established service standards, claims procedures, and regulatory requirements.
• Prepare settlement recommendations and seek Management approval for claims involving fatality or serious bodily injury cases.
• Authorize and process claim payments within the delegated authority limit while ensuring accuracy and completeness of payment details.
• Work closely with panel solicitors and third-party lawyers on litigated claims, including cases involving Originating Claims. Engage solicitors to enter appearances where necessary and obtain legal advice on liability and quantum assessments.
• Actively pursue and monitor excess recovery claims to maximize recoveries and ensure timely follow-up actions.
• Conduct regular file reviews to ensure claim reserves remain adequate and claim statuses are updated accurately.
• Perform any other duties and responsibilities assigned by the immediate superior or Management from time to time.

Requirements:

• Diploma or Degree holder with Certificate in General Insurance (CGI) or an equivalent insurance qualification.
• Minimum 2 to 3 years of relevant experience in Motor Insurance Claims handling and assessment.
• Strong analytical, problem-solving, and negotiation skills.
• Meticulous with a high level of accuracy and attention to detail

Interested applicants, please send your resume to [email protected]

Regret to inform you that only shortlisted candidates will be contacted by our consultants

Align Recruitment Pte Ltd (20C0253)

Elaine Ee (Reg No. R1655020)