Motor Claims Executive

Responsibilities:

• Manage and process motor insurance claims expeditiously, professionally and equitably within turnaround time, subject to stipulated authority limit and company procedures.
• Ensure reserves are updated in a timely and realistic manner.
• Identify and manage any potential fraudulent claim effectively.
• Handle phone and email enquiries and attend to walk-in customers/claimants.
• Liaise with internal and external stakeholders, service providers and intermediaries.
• Mentor administration assistants in their support role.
• Review and streamline work processes to improve operational efficiency and cost-effectiveness.
• Ensure all recovery claims are pursued and followed-up periodically to ensure resolution.
• Conduct periodic active file review.
• Any other duty or assignment as and when instructed by the superior.

Requirements:

• Minimum Diploma with at least 1 year of experience in motor insurance.
• BCP, PGI and CGI certified

Jerlin Aw Bi Zhi (R128675) | CSGROUP Pte. Ltd. (25C2702)