M/SM, Strategic Planning

[What the role is]

The Strategic Planning (SP) team is looking for a passionate officer to be part of a dynamic team to chart the way forward for the tourism sector. You will be part of a team that will identify opportunities, risks, and formulate mid- to long-term strategies to define the next phase of tourism growth as part of our Tourism 2040 (T2040) roadmap. SP drives the direction and partners with internal business units to develop major moves to shape the future of Singapore’s tourism industry. SP also monitors global tourism trends (e.g. connectivity, geopolitical shifts) and prepares for shocks like pandemics, geopolitical changes.

[What you will be working on]

• Work with Government agencies (MTI, MND/URA) and STB’s Analytics and Insights (A&I) team to analyse our past tourism performance and conduct both near and long-term projections of our tourism performance, taking into account resource and manpower constraints.

• Work with MTI and STB’s various business units to conduct impact analysis of specific policy changes or geo-political developments on the tourism sector in Singapore.

• Work with STB’s line units to set targets for key tourism performance metrics with the view of meeting our Tourism 2040 ambitions and ensure that these targets ultimately ladder up to the overall targets for the tourism sector.

• Beyond the immediate horizon, the officer will also need to think longer term to identify trends, blind spots, competition/ threats and/or new opportunities, which could potentially impact the future of Singapore tourism. This will involve working on “Futures Planning”, which will have the potential to significantly impact the outcomes of T2040.

• In addition, officer will be part of the team to manage the following key workplans:

(a) Prepare quarterly updates on key performance indicators, industry outlook, etc to MTI.

(b) Work with MTI to manage key reporting platforms and updates for MTI senior management, as well as discussions on STB’s KPIs and priorities.

(c) Organise annual corporate planning cycles for STB senior management and business units to formulate workplans to ensure alignment across teams.

[Key Relationships]

Within STB, you will be able to engage across all business teams and develop a keen understanding of the tourism landscape and its operating environment.

You will also work closely with MTI and other government agencies, where you would be able to learn more about the work of other economic agencies and how their work is integrated to further Singapore's economic development. 

[What we are looking for]

• At least 3-8 years of working experience

• Good verbal and written communication skills

• Officer must be able to think strategically, be able to connect the dots and analyse data sets and function independently.

• Showing good business acumen, analytical thinking and judgement     

• Working effectively within STB to achieve results

• Working effectively with stakeholders outside STB

• Serving with heart, commitment and purpose

• Being innovative and learning continuously

Application Status: Shortlisted candidates will be contacted within 2 weeks from the closing date of this job posting. We regret to inform that only shortlisted candidates will be notified.