Network Engineer

Responsibilities

• Designing and implementing new network solutions and current network improvement/expanding
• Installing, configuring and supporting network equipment including routers, load balancers, switches
• Analyse problems, perform troubleshooting, and track problems through resolution
• Responsible for monitoring activities, such as device status and bandwidth usage
• When necessary, escalate problems to the appropriate stakeholders / principals /vendors
• Schedule and run periodic maintenance for network infrastructure at the data centre
• Plan and manage change request and / or maintenance activities for network operations including firmware patches
• Ensuring zero service level breaches and achieve 100% compliance with policy and procedure
• Perform Change Request, Service Request as assigned by team lead according to the SLA
• Manage Call ticket assigned by service desk according to the SLA
• Managing of network devices and perform firmware patching
• Managing subcontractors involved with network installation
• Work with other team for new implementation and troubleshooting
• Providing network reports and status for monthly SLA reports and other operations requirements

Requirements

• Minimum 4 years of experience working as a network engineer within the operations environment
• Past working experience in CISCO ACI is an advantage
• Past working experience in Cloud environment is an advantage
• ITIL certification will be an added advantage
• Good grasp of technical skills (network)
• Possess CCNA or CCNP certification
• Good understanding and appreciation of network and system design
• Sense of urgency for service performance issues
• Able to handle demanding service response and recovery turnaround
• Able to manage daily support tasks to meet stringent SLA requirements
• Excellent scheduling and multitasking skills
• Good analytical skills with ability to work with others to resolve problems
• Good organization skills, with ability to properly document and track information