I

Network Tech Support Engineer (Junior Engineer)

salary Salary :

$2,800 - 3,400 monthly

icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

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Job Description - Network Tech Support Engineer (Junior Engineer)

Join Us as a Junior Network Engineer and Support Cutting-Edge Network Infrastructure!

Must Have: Experience in Huawei Network Switch configuration

Responsibilities:
As a Junior Network Engineer, you will be responsible for delivering top-notch support, configuration, and troubleshooting of network systems, ensuring optimal performance and security for our client's IT infrastructure. Key responsibilities include:

  • Configuration and Installation:
    • Set up and configure network devices such as:
      • Layer 2 & Layer 3 Network Switches, Wireless LAN Controller, iMaster NCE-Campus, and NCE-Campus Insight (Huawei).
      • Network Performance Monitor, NetFlow Traffic Analyzer, and Network Configuration Manager (Solarwinds).
      • Security Information and Event Management (SIEM).
      • Network Access Control (Ivanti).
  • Operations and Administration:
    • Perform routine operations and administration tasks to ensure seamless network performance.
  • Maintenance and Technical Support:
    • Provide maintenance services and technical support with strong troubleshooting skills.
  • Monitoring and Reporting:
    • Conduct network monitoring and generate detailed reports on network performance.
  • Configuration Management and Change Control:
    • Manage configuration updates and ensure changes are controlled and documented.
  • Root-Cause Analysis:
    • Diagnose and resolve network issues, conducting thorough root-cause analysis.
  • Documentation:
    • Maintain accurate records of all network configurations, incidents, and resolutions.
  • Cable Patching and Management:
    • Handle cable patching and management processes in the data center.
  • Cybersecurity and Monitoring Knowledge:
    • Demonstrate expertise in EDR, network monitoring, management, and cybersecurity products.

Requirements:

  • Education and Experience:
    • Diploma in Computer Science, Information Technology, or a related field.
    • 3–4 years of experience in network engineering roles.
    • Must-have: Experience in Huawei Network Switch configuration.
  • Technical Skills:
    • Proficiency in configuring Huawei network devices and network monitoring tools (Solarwinds).
    • Familiarity with SIEM and network access control solutions.
    • Strong troubleshooting and technical support skills.
  • Soft Skills:
    • Excellent communication and problem-solving skills.
    • Strong attention to detail and ability to work independently or in a team.

Working Hours:

  • Monday–Thursday: 8:30 am to 6:00 pm
  • Friday: 8:30 am to 5:30 pm
  • May require weekend work once a year (8:30 am to 6:00 pm).

Benefits:

  • Competitive salary package.
  • Opportunity to work with advanced network technologies and systems.
  • Comprehensive professional growth and development opportunities.

Apply now to join I.T. Generation as a Junior Network Engineer and make your mark in the exciting world of IT networking!

Original job Network Tech Support Engineer (Junior Engineer) posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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