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New Job Opening: Customer Service & Administrative Executive in SG

Job Description - New Job Opening: Customer Service & Administrative Executive in SG


Job Description



The Role:



  • Serve as the first point of contact for visitors, residents, and stakeholders by managing enquiries via phone, email, and walk-ins.

  • Design and develop publicity materials, posters, and promotional content using Canva and AI-powered tools to support outreach initiatives.

  • Perform administrative duties such as data entry, document filing, record maintenance, and inventory monitoring.

  • Coordinate and provide logistical support for Community Club programmes, events, and day-to-day operational activities.

  • Liaise with community partners, vendors, and internal stakeholders to ensure smooth execution of programmes and services.

  • Assist in scheduling, registration, and administrative follow-up for community events and activities.

  • Maintain accurate records and prepare reports, correspondence, and other documentation as required.

  • Support the team in operational planning and ad-hoc projects to enhance community engagement efforts.

  • Ensure the reception and common areas are well-managed and present a professional image of the Community Club.

  • Carry out any other duties and responsibilities assigned by management.


What Are We Looking For?



  • Minimum GCE 'N'/'O' Level, NITEC, Higher NITEC, Diploma or equivalent qualification.

  • Prior experience in customer service, administration, front desk, or community engagement roles will be advantageous.

  • Proficient in Microsoft Office applications, including Word, Excel, and PowerPoint.

  • Familiarity with Canva and AI tools for content creation and design is preferred.

  • Strong communication and interpersonal skills with the ability to engage effectively with members of the public and stakeholders.

  • Able to multitask and manage administrative responsibilities in a fast-paced environment.

  • Detail-oriented with strong organizational and record-keeping skills.

  • A proactive team player with a positive attitude and willingness to learn.

  • Comfortable working a rostered schedule, including weekends when required.

  • Passionate about community service and supporting community programmes and events.


 


 



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About the Company

Certis Integrated Services

Certis is a leading advanced integrated security organisation that develops and delivers multi-disciplinary security and integrated services. Learn more here!

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