Officer/Senior Officer - Programme (Active Ageing Centre)

Job Summary:
The Senior/Programme Officer supports the Programme Executive (PE) in the day-to-day operations of the Active Ageing Centre (AAC). This role focuses on assisting in programme planning and delivery, supporting outreach efforts, coordinating volunteers, and ensuring smooth administrative operations. The Senior/Programme Officer works closely with seniors, community partners, and volunteers to create an engaging, safe, and supportive environment that promotes active ageing and preventive health practices.

Principal Responsibilities and Duties:

• Supports the PE in programme delivery, outreach, and administration, ensuring smooth execution of activities and operations.
• Provides operational, logistical, and administrative support under the guidance of the PE.
• Assists in planning and organises logistics for programmes; facilitates on-site activities and events.
• Supports outreach efforts, makes follow-up calls/visits, and encourages seniors to participate in activities.
• Coordinates volunteer schedules, supports training sessions, and assists volunteers during programmes.
• Maintains attendance records, updates databases, assists with reports, handles petty cash claims and basic procurement.
• Assists in liaising with partners for event logistics or participant referrals as directed by PE.
• Offers basic information and referrals; escalates complex cases to the PE.
• Supports health-related programmes and encourages seniors to adopt active lifestyles.
• Supports safety checks, monitors activities, and reports incidents to PE.

Essential Skills and Qualifications:

• GCE‘O’/" N" Level, Diploma, or equivalent with 1–2 years’ relevant experience, preferably in eldercare/community service.
• Strong interpersonal and community engagement skills.
• Ability to facilitate programmes and activities for seniors.
• Good administrative, organisational, and coordination skills.
• Empathetic, reliable, and positive team player with a heart for serving seniors.