Operation Manager

Key Responsibilities

Operations & Project Management

• Manage day-to-day marine repair and service operations.
• Plan, schedule, and coordinate repair, maintenance, retrofit, and overhaul projects.
• Ensure efficient allocation of manpower, equipment, tools, and materials.
• Monitor project progress and address operational challenges to meet deadlines.
• Coordinate with vessel owners, ship managers, shipyards, and subcontractors.

Customer & Commercial Management

• Serve as the primary point of contact for customers regarding repair and service activities.
• Prepare quotations, service proposals, and project cost estimates.
• Negotiate service schedules and project requirements with clients.
• Ensure high customer satisfaction through timely and quality service delivery.
• Support business development initiatives and identify opportunities for additional services.

Technical & Quality Oversight

• Supervise repair activities involving marine engines, pumps, compressors, electrical systems, piping, propulsion systems, and auxiliary equipment.
• Ensure repairs comply with manufacturer specifications, industry standards, and client requirements.
• Review technical reports, service records, and inspection findings.
• Drive continuous improvement in service quality and operational processes.

Qualifications

• Bachelor's Degree or Diploma in Marine Engineering, Mechanical Engineering, Naval Architecture, or a related discipline.
• Minimum 5–10 years of experience in marine repair, shipyard operations, vessel maintenance, or marine service management.
• Strong technical knowledge of marine engines, mechanical systems, and shipboard equipment.
• Previous supervisory or management experience preferred.

Key Skills

• Marine repair and maintenance management.
• Project planning and execution.
• Budgeting and cost control.
• Customer relationship management.
• Leadership and team development.
• Contract and vendor management.
• Technical troubleshooting and problem-solving.
• Strong communication and negotiation skills.