Operations Executive (Changi Airport)

Job Description 

• Recruit and deploy workers/ supervisors for existing and new sites 

• Effective instruction and management of manpower on site to ensure delivery of daily operations  

• Plan and schedule rosters based on available manpower  

• Take charge and resolve operational ground issues when the needs arise 

• Handle clients’ complaints and attend to emergency calls 

• Fulfil clients’ expectations and requirements and ensure good customer relations 

• Coaching and guiding direct reports on work-related issues 

• Ensure a high standard of performance as per contract requirements 

• Conduct inspections to monitor and evaluate the work undertaken by staff and take immediate corrective measures to improve below-standard performance 

• Any additional duties (including hands-on duties) as required  

Requirements 

• Degree or Diploma Holders  

• 2-3 years of hands-on experience in manpower management is preferred 

• Able to accept 6 working days including Public Holidays and last-minute work assignments 

• Fluency in written and verbal English 

• Proficient in Microsoft Office such as Outlook, Word, and Excel 

• Good communication and interpersonal skills 

• Positive work attitude, able to work independently and in a team 

*We regret that only shortlisted candidates will be contacted