We are searching for a reliable Operations Executive, Digital Operations (2-years contract) to join our dynamic team at NTUC LearningHub Pte Ltd in Jurong East, West Region.
Growing your career as a Full time Operations Executive, Digital Operations (2-years contract) is a promising opportunity to develop valuable skills.
If you are strong in adaptability, presentation and have the right drive for the job, then apply for the position of Operations Executive, Digital Operations (2-years contract) at NTUC LearningHub Pte Ltd today!
*Please note that this is a 2-years contract position. Any subsequent renewal of contract or conversion to permanent employment will depend on business needs.
*Work location: Jurong East
Manage operations and learning administration
- Ensure timely preparation of classes (for Pre-Operations Team).
- Coordinate preparation of course materials (including ordering of e-courseware, licenses, digital labs), refreshments ordering and attendance lists.
- Coordinate with on-site Operations team to ensure classes are ready to start.
- Send confirmation/cancellation letters to trainees before commencement of classes.
- Coordinate learner registration for corporate clients.
- Support coordination of trainee transfer of classes.
- Liaise with external assessment centres for booking of assessments.
- Record daily tasks completed for reporting.
Manage stakeholders
- Handle enquiries from public, corporate clients, trainers and trainees on logistics and administrative related matters.
- Maintain good customer service relationships at all times.
- Liaise with Corporate Sales Team on dates and attendance updates.
Requirements:
- Diploma holder or equivalent qualifications
- Good complaint resolution skills will be an advantage.
- Good knowledge of supported courses will be an advantage.
- Good knowledge of training administration systems will be an advantage
Benefits of working as a Operations Executive, Digital Operations (2-years contract) in Jurong East, West Region:
● Excellent Benefits Package
● Opportunities to grow
● Advantageous package