OPERATIONS MANAGER

A CleaningOperations Manager is responsible for overseeing the daily, weekly, and monthlyoperations of a cleaning service, ensuring high standards of cleanliness,safety, and efficiency across various sites. This role typically involvesleading a team of cleaning staff, managing budgets and inventory, andmaintaining strong client relationships.

Responsibilities:

·       Develop,implement, and monitor cleaning schedules and protocols to ensure consistent,high-quality service.

·       Recruit,onboard, train, and motivate cleaning staff. Supervise performance, conductperformance reviews, and handle scheduling, including covering absences.

·       Conductregular, documented inspections of facilities to ensure sanitation standardsare met.

·       Act asthe primary point of contact for clients, responding to feedback and complaintspromptly.

·       Manage,order, and maintain inventory of cleaning supplies and equipment, ensuringcost-effectiveness.

·       Ensurestrict adherence to health, safety, and sanitation regulations (e.g., COSHH,OSHA).

·       Manageoperational budgets, track expenses, and prepare reports on performance,productivity, and costs

Qualifications:

·      Proven experience in cleaning operations and facilitymanagement

·      Strong ability to manage, train, and motivateteams.

·      Knowledge: Deep understanding of cleaningprocedures, chemicals, equipment, and safety standards.

·      Organization: Excellent time management andorganizational skills, with the ability to manage multiple sites or projects.