Operations Manager / Fleet Manager - Urgent

Key Objectives:

The Operations Manager will oversee the fleets and barges day-to-day operations activities of the company, ensuring that the organization is managed and performed efficiently and effectively.

Supervisory Responsibilities:

• Participates in the hiring and training of departmental managers.
• Organizes and oversees the work and schedules of departmental managers.
• Conducts performance evaluations that are timely and constructive.
• Handles discipline and termination of employees as needed and in accordance with company policy.

Other Duty & Responsibilities:

• Establishes quantitative and qualitative metrics, guidelines, and standards by which the company’s efficiency and effectiveness can be evaluated; identifies opportunities for improvement.
• Reviews, analyses, and evaluates business procedures.
• Implements policies and procedures that will improve day-to-day operations.
• Ensures work environments are adequate and safe.
• Oversees fleet and barges operations, ensuring reaching goals set by departmental and company leadership.
• Plans, directs, controls, implements, evaluates, monitors, and forecasts budgets and cost of operations to achieve financial objectives.
• Communicates and explains new directives, policies, or procedures to managers; for major changes, meets with entire operations staff to explain changes, answer questions, and maintain morale.
• Improves customer service and satisfaction through policy and procedural changes.
• Leads coordination and integration of efforts among operations, sales and customer service divisions to produce smoother workflow and more cost-effective business processes.
• Projects a positive image of the organization to employees, customers, industry, and community.
• Performs other related duties as assigned.

Qualifications / Experience:

• Excellent managerial and supervisory skills.
• Extensive knowledge of operations and production management.
• Ability to interpret financial data as needed to set production goals.
• Excellent organizational skills and attention to detail.
• Good numerical, analytical skills and problem-solving skills.
• Excellent interpersonal, communication & negotiation skills.