Operations Manager (MRO / Aerospace)

The Opportunity:

Adecco is partnering with a aerospace parts manufacturer. Asia-Pacific is expected to be a strong driver of growth - Singapore's aerospace output and workforce have expanded in the last two years. The company is looking for a MRO Operations Manager to drive MRO workshop efficiency and safety.

The Aerospace MRO Operations Manager is responsible for overseeing daily operations within the maintenance, repair, and overhaul (MRO) facility. This includes managing teams, ensuring compliance with regulatory standards, optimizing processes, and driving operational excellence to meet customer expectations and business objectives.

Key Responsibilities:

1. Operational Leadership:

   • Manage all aspects of MRO operations, including planning, scheduling, and execution of maintenance and repair projects.
   • Ensure efficient utilization of manpower, materials, and equipment to achieve operational targets.

2. Compliance and Quality Assurance:

   • Maintain strict adherence to aviation industry regulations (e.g., FAA, EASA, or local regulatory standards).
   • Oversee quality control processes to ensure all work meets safety and reliability standards.

3. Team Management:

   • Lead, mentor, and develop technical and support teams to achieve high performance.
   • Foster a culture of safety, accountability, and continuous improvement.

4. Customer Relations:

   • Act as the primary point of contact for clients, ensuring projects are completed on time and within budget.
   • Address customer feedback and resolve issues promptly to maintain strong relationships.

5. Financial and Resource Management:

   • Manage operational budgets, cost controls, and financial reporting.
   • Oversee inventory management to ensure availability of parts and materials without excessive stockpiling.

6. Process Improvement:

   • Identify inefficiencies and implement process improvements to enhance productivity and reduce turnaround time (TAT).
   • Leverage technology and data analytics to drive operational efficiency.

7. Safety and Environmental Compliance:

   • Ensure all operations comply with health, safety, and environmental standards.
   • Conduct regular safety audits and enforce corrective actions where necessary.

8. Project Management:

   • Coordinate large-scale maintenance or modification projects, ensuring seamless collaboration between departments and stakeholders.
   • Monitor project timelines and deliverables, addressing risks proactively.

The Talent:

• Educational Background: Bachelor's degree in aerospace engineering, mechanical engineering, or a related field. A master's degree is a plus.
• Experience: 8+ years of experience in MRO operations, with at least 3 years in a managerial role.
• Technical Knowledge: Strong understanding of aircraft systems, MRO processes, and regulatory standards.
• Leadership: Proven ability to manage diverse teams and foster a high-performing work environment.
• Analytical Skills: Proficient in data analysis and operational metrics to drive decision-making.
• Communication: Strong interpersonal and client-facing skills, with the ability to resolve conflicts and negotiate effectively.
• Certifications: Relevant certifications (e.g., Lean Six Sigma, PMP, or aviation-related credentials) are desirable.

Kevin Yeoh Cia Hau
Direct Line: +65 6697 7806
EA License No: 91C2918
Personnel Registration Number: R1766290