We are eager to add a focused Operations Manager (QA/Python) to join our productive team at Manpower Staffing Services (S) Pte Ltd - Head Office in Singapore River, Central Region.
Growing your career as a Contract/Temp Operations Manager (QA/Python) is a fantastic opportunity to develop key skills.
If you are strong in strategic planning, time management and have the right initiative for the job, then apply for the position of Operations Manager (QA/Python) at Manpower Staffing Services (S) Pte Ltd - Head Office today!
Responsibilities:
- Utilize critical thinking to analyze multi-source data and trends, drawing conclusions to drive business outcomes across global programs.
- Connect operations quality gaps to process, product & behavioral issues and drive analysis and actionable projects across internal operations and product teams.
- Design and deploy analytics dashboards to monitor key business metrics, establishing baselines, targets, averages, and benchmarks, and present findings in business forums through presentations.
- Identify appropriate data sources, extract data for analysis, and independently apply analytics tools to generate insights.
- Execute or lead quality assessments on advertisement products.
- Conduct thorough analysis of assessment scores and trends in customer experience and product failure points across process, product, and operational policies.
- Provide guidance and support to vendors to maintain adherence to quality standards.
- Gather insights from various channels and amalgamate them for actionable insights.
- Develop and implement comprehensive training programs in line with organizational objectives, collaborating with subject matter experts to create training content and materials.
Qualifications:
- Minimum 4+ years' of experience in the Quality domain, preferably within a business function or technical customer support vendor program.
- Proficient in data analytics tool (e.g. excel etc.).
- Knowledge in programming languages (e.g. Python) and visualization tools (e.g. Tableau/Power BI).
- Analytical experience solving problems using data and providing actionable business insights.
- Experience in understanding, communicating and resolving technical issues to both technical and non-technical audiences.
- Strong oral and written communication skills.
- Experience in advertisement tech/digital technology is a plus.
Benefits of working as a Operations Manager (QA/Python) in Singapore River, Central Region:
● Unlimited Growth Potential
● Room for Advancement
● Attractive packageCompetitive Pay
No CV Required
How to get there?
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