Operations Support Engineer (GovTech) - Building Operations Systems 2.0

Position Overview

We are seeking an experienced Operations Support Engineer to join our Building Operations Systems team. The role involves supporting and maintaining integrated building automation systems, focusing on protocol integration, PLC programming, and on-site technical support. 

Key Responsibilities

• Integrate with building management systems using industry-standard protocols including OPC UA and BACnet, ensuring seamless integration between different building automation components 


• Develop and maintain PLC programs using Structured Text programming language for Beckhoff/WAGO PLCs, following system engineering best practices


• Configure and troubleshoot 4G router connections and MQTT protocol implementations for reliable data transmission between building systems 


• Perform data analysis and validation to ensure accuracy of building management systems, identifying and resolving discrepancies in system performance 


• Provide comprehensive on-site support including system deployment, hardware installation, and real-time debugging of technical issues 


• Participate in the full system engineering development lifecycle, from requirements gathering through to implementation and maintenance 

Required Qualifications

• Bachelor's degree in Computer Science, Engineering, or related technical field


• Minimum 3 years of experience in building automation systems or similar industrial control systems 


• Strong knowledge of OPC UA and BACnet protocols and their implementation in building management systems 


• Demonstrated experience programming PLCs using Structured Text, particularly with Beckhoff and WAGO platforms 


• Practical understanding of MQTT protocol and its application in IoT/building automation contexts 


• Experience with 4G router configuration and networking principles 


• Proven track record in system debugging and data analysis 

Desired Skills

• Experience with building automation system integration projects


• Knowledge of additional industrial communication protocols 


• Understanding of HVAC systems and building operations 


• Strong problem-solving abilities and analytical mindset 


• Excellent communication skills and ability to work independently 

Physical Requirements

• Ability to work on-site as needed for system deployment and troubleshooting 


• May require climbing ladders, working in mechanical rooms, and accessing various building areas