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Order Administrator

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Job Description - Order Administrator

Responsible for daily management of customer orders and fulfillment from Purchase Orders to Receiving to shipment. Ensure sales orders are properly launched in BaaN, maintained, and closed.

  • Communicate and align with Account Manager (AM)/Program Manager (PM) on the Purchase Order (PO) received & program delivery schedule to confirm order before triggering Product Realization Flow (PRF) Eflow.
  • Provide feedback to AM/PM if there are changes for the next course of action.
  • Assist the finance team with invoice disputes or any issues related to Sales Orders (S/O) such as GST code and credit notes.
  • Maintain a proper and systematic filing system for Customer PO, PRF forms.
  • Act as the focal person to acknowledge and process new/revised PO from customers.
  • Highlight discrepancies found in PO to Account Manager and execute the next step of action as advised.
  • Initiate repair RMA# requests and support customer OOR and Baan match-up.
  • Access and download the Open Order Report (OOR) from the portal to compare with Baan Commit Delivery Date to check for differences.
  • Perform general administration in Order Management.
  • Support and participate in the company's continuous improvement program.
  • Diploma in Mechanical/Electrical/Electronic Engineering or other relevant discipline.
  • Minimum 3 years of relevant experience in a high-mix, low-volume environment or semiconductor industry.
  • Positive attitude and independent with high ownership of responsibilities.
  • Knowledge of Baan ERP & Microsoft Excel and Word.
  • Fresh graduate are welcome
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Original job Order Administrator posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
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