Order Management Specialist

Create quotations/opportunities in ERP system and provide to customer. Create and maintain accurate Sales Orders in ERP Escalate and follow up on customer requirements not being met Handle complex customer inquires via phone, e-mail, and fax Maintain excellent communication with customers and internal stakeholders Develop understanding of customer requirements and relationship with customers Develop knowledge of AMAT products Experience creating quotations and sales orders in ERP (SAP/Oracle preferred) Strong customer service skills; able to handle complex inquiries via phone and email Ability to escalate and follow up on unmet customer requirements Excellent communication and coordination with customers and internal teams High attention to detail and accuracy in order processing Ability to understand customer needs and build relationships