Parts Advisor (AWP)

Company : Zhejiang Dingli Machinery Co.,ltd

Job Type : Full Time

Singapore, Central Singapore

Job Description - Parts Advisor (AWP)

Order Processing
Prepare workshop parts in advance, fulfill customer orders, and verify stock availability for all enquiries.

Sales & Customer Service
Manage inbound/outbound calls and walk-in customers; build strong client relationships through product expertise and positive first impressions.

Stock Control
Regularly replenish consumables and service parts to ensure quick service for the internal departments and customers.

Warranty & Administration
Process parts-related warranty claims and complete administrative tasks—including customer record maintenance and invoicing—promptly and accurately.

Basic proficiency in Microsoft Word and Excel.
Experienced in warehouse operations (preferred).
Possession of a forklift license is highly desirable.
Mechanically inclined, with familiarity in operating AWP/EWP equipment considered an advantage.
Demonstrates professional phone etiquette and effectively manages email inquiries.
Detail-oriented, diligent, positive, a strong team player, and highly reliable.

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Parts Advisor (AWP)

Job Description - Parts Advisor (AWP)

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