Passenger Services Executive (Changi Airport)

Job Description 

• To assist/ ferry passengers with special needs to/from flights 

• Provide buggy services to ferry passengers to/from flights  

• Assist in various special services duties to passengers (e.g. disabled/ paraplegic passengers, unaccompanied minors, young passengers, non-English speaking passengers, and elderly passengers, etc) 

Requirements 

• Degree or Diploma Holders  

• Relevant hands-on experience in Customer Service Operations would be an advantage 

• 2-3 years of experience in the Airlines Customer Service field is preferred 

• Able to accept 6 days of rotating shift working hours as required by the airport’s operations (Morning shift, afternoon shift, and midnight shift) including Public Holidays 

• Fluency in written and verbal English 

• Good communication and interpersonal skills 

• Always maintain a high standard of personal hygiene, neatly attired and professionally groomed 

*We regret that only shortlisted candidates will be contacted