Patient Service Associate

Responsibilities

Ensure that the Operating Theatre and Endoscopy Centre Lists are arranged accordingly and efficiently.

• Reminder calls and confirmation of procedural appointments with patient for all surgical areas
• Ensure that the daily scheduling of the various procedures is done in a timely and organized manner.
• Able to provide financial counselling & Bowel Preparation instructions for Direct Access Patients
• Provide adequate information to patient with regards to their scheduled operation
• Assist in providing solutions and advice on enquiries for patients.
• Work with other department stakeholders to ensure that the patient has a smooth journey with Hospital for their procedure.
• Upkeep Surgical Call Centres readiness on downtime policies, with resources for downtime available in the clinic.
• Participate in quality improvement project and assume other responsibilities tasked by the clinic/nurse manager, service team leader and/or service executives.
• Support supervisor in daily tasks, review and streamlining of work processes.

Requirements

• Candidate must possess at least A Levels/Diploma
• Proficient in computer skills
• Team player with good communication and interpersonal skills
• Able to multitask and work in a fast-paced environment.
• Candidates should be comfortable/flexible with working in a hospital setting and in different clinics when needed.

To find out more about this opportunity, please contact Lionel Liew at [email protected].

We regret that only shortlisted candidates will be notified.

GMP Technologies (S) Pte Ltd | EA Licence: 11C3793 | EA Personnel: Lionel Liew | Registration No: R1330693

This is in partnership with the Employment and Employability Institute Pte Ltd (e2i).

e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to GMP Technologies (S) Pte Ltds PDPA and e2is PDPA.