Patient Service Associate - Urgent Role

Company Overview:

Physio & Sole Clinic is a leading homegrown practice integrating the best of Physiotherapy and Podiatry. Our mission is to deliver high quality care to our patients through effective communication and ethical clinical practice. We have 9 locations across the island. We are looking for a motivated team player to join our expanding team for YISHUN and BUKIT TIMAH!
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Responsibilities:
- Provide frontline services and general administrative duties of the clinic or centre using online clinical management systems and via mobile phone apps
- Oversee clinic inventory, stock ordering and clinician scheduling
- Maintain overall clinic cleanliness and tidiness
- Attend to patients at counters for registration and payment and appointment line.
- Account for handover and closing of counter payments.
- Attend to client requests and escalate to higher management when needed.
- Other ad-hoc duties as assigned
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Requirements
- Must be confident in handling administrative work using - Word/ Excel, computer and mobile apps
- Able to work flexible shift hours and locations (according to monthly roster)
- Team player and motivated individual
- Able to work independently with minimal supervision
- Bonus Skill/Experience: Customer Service and receptionist experience of at least 1 year
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Working Hours
Weekdays Shift Hours: 9.15am - 6.45pm/ 10.45am - 8.15pm)
Saturdays: 8.45am to 6.30pm
Closed on Public Holidays

- 5 Day Work Week (Off on Sunday and 1 weekday)
- On-The-Job Training provided