Patient Services Associate

Reporting to Team Lead, Patient Services, the incumbent will assist in the smooth running of the Patient Services Office. He / She is responsible primarily to carry out patients’ admission, means testing, financial counselling, billing and submission of claims. He / She will provide administrative support to Inpatient as well as Home Care and Day Care services.

Responsibilities:

• Manage and process patient referrals
• Handle patient admissions
• Handle and provide support for means testing/social support
• Provide financial counselling to patients or their Next of Kin
• Handle discharge and billing processes
• Submit claims for Medisave / Medishield
• Attend to enquiries on billings, deposits and means testing
• Attend to the auditors on the audit of means testing and financial counselling
• Any other work assigned by the supervisor

Requirements:

• GCE 'O' level/Diploma in Business Administration or relevant field
• Minimum 3 years’ working experience in healthcare industry
• Mature, dynamic and self-motivated with the ability to work with little supervision
• Possess good communication and interpersonal skills