PEGA Technical Lead

Company : Cognizant

Job Description - PEGA Technical Lead

Job Summary
We are seeking a Technical Lead with strong expertise in PEGA technologies and Generative AI to support innovation within Life Claim Management and Life & Annuities Insurance domains. The role involves leading solution design, overseeing platform enhancements, and ensuring seamless integration of PEGA applications. This position follows a hybrid work arrangement and operates during regular daytime working hours. Knowledge of Singapore Shield Claims processes is required due to the nature of the role.

Key Responsibilities

Lead the design, development, and enhancement of PEGA applications to improve business processes within Life Claim Management and Life & Annuities domains.
Oversee PEGA platform upgrades and integration of Generative AI solutions to strengthen system performance.
Provide expertise in PEGA reporting to support data-driven insights and decision-making.
Collaborate with cross-functional teams to ensure effective data and system integration.
Develop user-centric PEGA solutions with a focus on mobility and user experience.
Implement PEGA case management solutions to streamline operations and improve efficiency.
Ensure compliance with industry standards, best practices, and regulatory requirements relevant to the insurance domain.
Facilitate workshops, coaching, and training sessions to build team capability in PEGA and domain-related areas.
Monitor system performance and recommend continuous improvements.
Partner with business stakeholders to gather requirements and deliver scalable, effective solutions.
Support hybrid work operations by effectively coordinating both on-site and remote collaboration.

Required Skills & Experience

Strong hands-on experience in PEGA Platform, including Application Development, Case Management, Data & Integration, User Experience, Mobility, and Reporting.
Having a minimum of 6 years in Pega technologies.
Proficiency in Generative AI technologies and their application within enterprise systems.
Experience in Life Claim Management and Life & Annuities Insurance domains.
Demonstrated ability to lead end-to-end solution design and technical delivery.
Strong problem-solving, analytical, and communication skills.
Ability to work effectively with cross-functional teams in hybrid work environments.
Commitment to continuous learning, technology innovation, and industry best practices.

Certifications (Required)

Certified Pega System Architect (CSA)
Certified Pega Senior System Architect (CSSA)

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PEGA Technical Lead

Job Description - PEGA Technical Lead

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