Platform Operations Engineer, Technology Consulting

• Maintain critical infrastructure platforms including compute, storage,
  virtualisation, and supporting systems across development, staging and production environments.


• Follow and implement platform standards, executing infrastructure automation and modern operational practices to improve efficiency and reliability.


• Support platform enhancement initiatives and implementation of new
  infrastructure solutions, ensuring alignment with enterprise architecture standards.


• Manage virtualisation platforms (e.g., VMware, Hyper-V), including capacity monitoring, performance optimisation, and lifecycle management.


• Implement and maintain robust monitoring and observability solutions for all platform components using modern tooling (e.g., Prometheus, Grafana, ELK stack).


• Execute platform patching strategies, leveraging automation to maintain security and stability while minimising service disruption.


• Provide L2/L3 technical support for platform-related incidents, conducting problem determination and resolution.


• Support containerisation initiatives and maintain container orchestration platforms for traditional workloads where applicable.


• Implement Infrastructure as Code (IaC) practices to automate platform provisioning and configuration management.


• Maintain backup, DR, and high-availability solutions for critical platform components.


• Follow security controls implementation, including access management, security hardening, and compliance monitoring.


• Collaborate with application teams to support platform stability, performance, and scalability requirements.


• Create and maintain platform documentation, runbooks, and standard operating procedures.


• Support team members on platform operations and modern infrastructure practices.

To qualify for the role, you must have

Technical Requirements:

• Strong experience with enterprise virtualisation platforms (VMware vSphere, Hyper-V)


• Experience in storage systems (SAN, NAS) and enterprise backup solutions


• Proficiency in Linux and Windows Server administration


• Experience with infrastructure automation tools (Ansible, Puppet, Chef)


• Knowledge of container technologies (Docker, Kubernetes)


• Familiarity with monitoring and observability platforms


• Experience with Infrastructure as Code practices


• Understanding of networking concepts and technologies


• Scripting abilities (Python, PowerShell, Bash)


• Experience with high-availability and disaster recovery solutions

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or related field


• Experience in infrastructure operations and engineering


• Strong understanding of enterprise infrastructure components


• Experience in supporting infrastructure modernisation initiatives


• Excellent problem-solving and analytical skills


• Strong documentation abilities


• Effective communication skills with both technical and non-technical stakeholders

Desired Certifications:

• VMware Certified Professional (VCP)


• Microsoft Certified: Windows Server


• Red Hat Certified Engineer (RHCE)


• ITIL v4 Foundation

What we look for 

• Highly motivated individuals with excellent problem-solving skills and the ability to prioritize shifting workloads in a rapidly changing industry.


• An effective communicator, you’ll be a confident leader equipped with strong people management skills and a genuine passion to make things happen in a dynamic organization.