Pre-Sales Consultant

Link Compliance is a global HR solutions provider specializing in Employer of Record (EOR), PEO, recruitment, and payroll services across 100+ countries. Headquartered in Singapore, we help businesses build and manage international teams compliantly across markets including Malaysia, Indonesia, Japan, China, Vietnam, the Philippines, Australia, the UK, Germany, Spain, Turkey, and the USA.

The Role

We are seeking a Pre-Sales Consultant to be the first point of engagement for prospective clients exploring our global HR, EOR, PEO, and payroll services. You will own the enquiry-to-proposal journey — qualifying leads, gathering requirements, coordinating with our in-country teams to develop accurate quotes, and driving RFPs through to submission. This is a fast-paced, cross-border role suited to someone who enjoys translating client needs into clear, compliant, and commercially sound solutions.

You will work closely with the sales, operations, and country HR teams to ensure every proposal we put forward is timely, accurate, and tailored to the client's expansion plans.

Key Responsibilities

Enquiry Management

• Serve as the first responder for inbound enquiries from website, email, partner referrals, events, and marketing channels.
• Qualify leads by understanding the prospect's business, target hiring countries, headcount plans, timelines, and service needs.
• Ensure timely and professional follow-up on all enquiries until a clear next step is established or the lead is dispositioned.

Proposal & Quotation Development

• Coordinate with in-country HR, payroll, and compliance teams across our APAC, EMEA, and Americas offices to gather country-specific cost inputs, statutory requirements, and service feasibility.
• Build customized proposals, quotations, and service scopes.
• Prepare clear pricing breakdowns, including employer costs, statutory contributions, service fees, and any country-specific add-ons (work passes, benefits, insurance, etc.).
• Maintain proposal templates, country pricing references, and standard scope documentation to improve turnaround times.

RFP & Tender Management

• Lead the end-to-end RFP/RFI/tender response process — reviewing requirements, building response plans, allocating sections to relevant internal stakeholders, and consolidating final submissions.
• Track RFP timelines and deliverables closely; follow up internally to ensure all inputs are received on time and meet quality standards.
• Maintain a library of standard RFP answers, case studies, compliance attestations, and supporting documentation.

Client Engagement & Handover

• Participate in discovery calls, solution presentations, and Q&A sessions alongside the BD/Sales team.
• Translate complex multi-country employment, payroll, and compliance considerations into clear, client-friendly explanations.
• Conduct structured handovers to Account Management and Operations teams once a deal is won, ensuring continuity of client experience.

Cross-Functional Coordination

• Work closely with Sales, Operations, Legal, and Country Managers to ensure proposals reflect what we can credibly deliver.
• Provide feedback to internal teams on common client requirements, market trends, and gaps in our service offering.
• Maintain accurate records of enquiries, proposals, and RFPs in our CRM and internal request management system.

Requirements

• Bachelor's degree in Business, Human Resources, International Business, Communications, or a related field.
• Strong written and verbal communication skills in English; proficiency in Mandarin or another regional language is a plus given our APAC client base.
• Excellent organizational skills with the ability to manage multiple proposals, RFPs, and enquiries concurrently against tight deadlines.
• Strong analytical and numeracy skills — comfortable working with cost models, pricing tables, and multi-country quotations.
• Detail-oriented, with a structured approach to documentation and follow-up.
• Confident communicator who can engage prospects, ask the right discovery questions, and explain technical HR/compliance concepts clearly.
• 1–2 years of experience in pre-sales, bid management, sales support, account management, or client services — ideally within EOR/PEO, payroll outsourcing, HR services, professional services, or B2B SaaS.
• Familiarity with employment regulations, payroll, or work pass requirements in one or more international markets.