Pre-Sales Engineer

Pre-Sales Engineer (International Business)

Reporting to the Solution Architect of the International Business unit, this role involves working with Digital C4 (Command, Control, Communications, and Computers) products and solutions. The candidate will play a key role in supporting the sales process and providing technical expertise to customers.

The Pre-Sales Engineer acts as a technical expert, bridging the gap between customers' needs and the company's Digital C4 products and solutions, ensuring effective communication and solution alignment. The candidate preferably should have experience and knowledge in computers, network and wireless communications concepts. Knowledge of Public Safety Security and/or Military concept of operations is a plus.

Responsibilities

• Collaborate with Sales team to develop technical proposals and strategies, focusing on providing technical solutions to meet customer requirements and addressing their concerns.
• Preparation and conduct of product and solution demonstrations and presentations to showcase capabilities and features.
• Conducting site surveys and assessing of customer needs.
• Developing and maintaining technical documentation and sales materials.
• Staying up-to-date with product developments and industry trends.
• Building relationships with customers, partners, and internal stakeholders.
• Supporting the development of proof-of-concepts and prototypes.
• Providing training and support to customers and sales teams.

Requirements

• Diploma/ Bachelors degree in Engineering, Telecommunications, or related field.
• Candidates with 1 3 years of pre-sales and solution design experience in Telecommunication domain is preferred
• Knowledge in telecommunication product/ systems such as mobile communications, satellite communication, line of sight communication is plus
• Hands-on experiences with customer demonstration of products and service are preferred
• Ability to translate customer requirements into effective technical proposals and system configurations
• Create and maintain detailed technical documentation, diagrams and solution briefs
• Experience with RF/Wireless/Networking testing such as utilization of spectrum analyser, network traffic measurement software is plus
• Strong communication (verbal, written/visual) and presentation skills
• Ability to work independently and as part of a team in a fast-paced, dynamic environment and manage multiple requirements simultaneously
• Willingness to travel overseas as needed
• Working location is in Jurong East / Ang Mo Kio
• Singaporeans Only