Process & Development Manager
Position Objectives:
The Process & Development Manager is responsible for establishing and managing a structured Process, Learning & Development function across IFS, covering both teaching and non-teaching staff.
The role focuses on operationalising staff development through clear frameworks, governance, and measurable outcomes, while ensuring alignment with institutional priorities and workforce needs. The position also oversee the implementation of the Teacher Development Pathway, as well as participation in and contribution to the CPFI.
Key Responsibilities
1. Development Framework, CPFI & IFS Academy Participation
- Assist in implementation of structured Development framework across all staff groups
- Support in defining and maintaining competency frameworks, development pathways, training policies, processes, tools, and administrative workflows
- Ensure alignment between Development initiatives, staff development needs, and institutional priorities
- Ensure clarity, consistency, and usability of development frameworks across the organization
- Act as an active member of CPFI, supporting coordination and implementation of agreed priorities (without leading the function).
- Facilitate planning and follow-up of CPFI initiatives, ensuring alignment across stakeholders.
- Support the structuring of annual training plans, including tracking of participation, budget, and delivery.
- Oversee the management and optimisation of IFS Academy (Docebo platform), including:
- content organisation and quality control
- deployment of training modules and learning pathways
- user engagement and utilisation tracking
- Ensure consistency, accessibility, and operational effectiveness of training resources across the organisation.
- Provide visibility on training activities and outcomes to support decision-making.
2. Teacher Development & Assessment
- Oversee the implementation of the teacher development pathway.
- Support Primary Directors and Secondary Deputy Principals in conducting calibrated classroom observations and identifying development cohorts.
- Ensure tools and processes are standardised, practical, and consistently applied.
- Monitor progress of identified teachers and ensure appropriate development support is in place.
3. Programme Design & Delivery
- Design and coordinate relevant development programmes (onboarding, leadership, functional skills).
- Work with internal stakeholders to identify development needs and priorities.
- Support the development of internal trainers and optimize use of external providers where required.
4. Monitoring & Reporting
- Establish and track Development KPIs (participation, effectiveness, outcomes).
- Maintain accurate training records and development tracking systems.
- Ensure structured planning, stakeholder alignment, and timely execution.
- Provide regular reporting to HR to support decision-making.
- Report directly to the Principal
- Provide regular updates to the Executive Board on the development, implementation, and progress of theDevelopment Pathway.
5. Operational Support for School Leadership
- Assist Primary Directors and Deputy Principals in the preparation, completion and follow-up of all required documentation linked to the Teacher Development Pathway, ensuring consistency and compliance across the process.
- Update and streamline non-pedagogical procedures within the school in coordination with administrative services and leadership secretariats.
- Represent Primary Directors and Deputy Principals in non-pedagogical meetings (e.g., data protection, procurement, cafeteria management, sustainability initiatives).
- Assist with budget management processes, including project sheets, approval workflows, and small purchase validations.
- Collaborate with HR during the pre-selection of candidates during recruitment campaigns.
Qualifications & Skills
Qualifications:
Education: Masterâs degree in Teaching, Education, and Training (MEEF), a Masterâs in School Organization Management, or an equivalent certification/degree from an international education system (non-French).
Experience: Minimum 5 years of experience in a similar role, with a demonstrated background in process improvement, project management, or professional development. Prior experience in a school setting and a strong understanding of an educational system are essential.
Skills:
- Strong project management and organizational skills.
- Excellent communication and interpersonal skills.
- Analytical mindset to synthesize complex information.
- Ability to manage multiple priorities and meet deadlines.
- Proficiency in project management tools, data analysis platforms, and office software (Excel, Google Workspace, etc.).
- Bi-lingual in French and English.
Key Qualities:
- Proactive & Solution-Oriented: Identifies challenges and implements effective solutions.
- Collaborative: Works effectively in a team and builds strong professional relationships.
- Rigorous: Pays close attention to detail and maintains standards.
- Flexible: Adapts positively to change and helps others do the same.
- Systems thinker: Understands strategic priorities and aligns processes accordingly.
- Resilient & Diplomatic: Handles challenges and change with respect, tact, professionalism and consideration.