Process Support Engineer (Entry-level)

Who We Are\n\nApplied Materials is a global leader in materials engineering solutions used to produce virtually every new chip and advanced display in the world. We design, build and service cutting-edge equipment that helps our customers manufacture display and semiconductor chips \u2013 the brains of devices we use every day. As the foundation of the global electronics industry, Applied enables the exciting technologies that literally connect our world \u2013 like AI and IoT. If you want to push the boundaries of materials science and engineering to create next generation technology, join us to deliver material innovation that changes the world. \n\nWhat We Offer\n\nLocation:\n\nSingapore,SGP\n\nYou\u2019ll benefit from a supportive work culture that encourages you to learn, develop, and grow your career as you take on challenges and drive innovative solutions for our customers. We empower our team to push the boundaries of what is possible\u2014while learning every day in a supportive leading global company. Visit our Careers website to learn more. \n\nAt Applied Materials, we care about the health and wellbeing of our employees. We\u2019re committed to providing programs and support that encourage personal and professional growth and care for you at work, at home, or wherever you may go. Learn more about our benefits. \n\nAs a Process Support Engineer (PSE), you\u0027ll play a critical role in guiding products through their entire lifecycle, from initial concept to final qualification. You will provide high-visibility customer support through on-site installations, system diagnoses, and the service and repair of complex systems and equipment. PSEs work closely with customers and R\u0026D teams to develop leading-edge processes used to manufacture advanced semiconductor chips, and create hypothesis experiments and design of experiments (DOEs). You\u0027ll analyze data with statistics and compile reports with high-level conclusions on technically challenging process engineering experiments. Additionally, you will troubleshoot complex problems, perform root cause analyses, and resolve difficult process engineering and customer product issues. Process Support Engineers work across technologies such as: Chemical Vapor Deposition, Atomic Layer Deposition, Plasma Reactive Ion Etch, Physical Vapor Deposition, Anneal and Implant.\n\nRole Responsibilities:\n\n * Provide high-visibility customer support through on-site installations, system diagnoses, and the service and repair of complex systems and equipment \n\n * Work closely with the customer to develop leading-edge processes used to manufacture the most advanced semiconductor chips, many of which are inside everyday electronic devices \n\n * Create hypothesis experiments and design of experiments (DOE); analyze data with statistics; and compile reports with high-level conclusions on technically challenging process engineering experiments \n\n * Troubleshoot complex problems; perform multiple root cause analysis; and resolve a variety of difficult process engineering and customer product issues \n\n * Communicate with both internal stakeholders and the customer to achieve goals with a focus on building relationships and establishing trust \n\n * Apply your growing knowledge of best practices to offer a new perspective using existing solutions \n\n * Serve as a resource for junior colleagues and a liaison between the customer and business unit; you may also lead small projects with manageable risks and resource requirements \n\n\n\n\n \nMinimum Qualifications: \n\n * Bachelor\u2019s degree in chemistry/ physics, materials engineering, electrical engineering, optoelectronics or related field \n\n * Few years experience in the semiconductor fab or equipment industry . Candidates with lesser years of experiences/ new college graduate are encouraged to apply too.\n\n * Strong interpersonal and communication skills to explain sensitive information and work to build consensus among project stakeholders \n\n * Communication proficiency in English language\n\n\n\n\n \nWork Location:\n\n * You will be based at customer\u0027s site daily (North)\n\n\n\n\nAdditional Information\n\nTime Type:\n\nFull time\n\nEmployee Type:\n\nAssignee / Regular\n\nTravel:\n\nYes, 25% of the Time\n\nRelocation Eligible:\n\nNo\n\nApplied Materials is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law.\n