Product Manager, GASP

As a Product Manager, you will be at the forefront of our mission to combat scams and protect Singaporeans, working closely with cross-functional teams across multiple agencies (including law enforcement). You will be responsible for driving the product roadmap, whilst constantly adapting (and delivering!) to meet the ever-changing scam landscape. And at the core, this means building a foundation of knowledge across user needs, technical constraints, and design goals so you can act as a bridge across all of them. 

Concretely this means: 

• Understanding users better than anyone else 

• Conducting user studies to understand their needs and problems 

• Analyzing data to uncover usage patterns that inform product decisions 

• Researching the industry to understand existing solutions 

• Keeping things organized 

• Running efficient meetings to keep people updated and make good decisions 

• Prioritizing, planning, and tracking what needs to be done 

• Documenting key information and decisions about the product 

• Communicating across teams 

• Explaining technical considerations to non-technical audiences 

• Comfortable with public-speaking, giving presentations, writing papers etc 

• Identifying key stakeholders and convincing them to give their support 

• Coordinating efforts across multiple roles from marketing, legal, finance, operations, and more 

• Making good product decisions 

• Working with designers to create intuitive user experiences 

• Creating multiple proposals for the many forms a product can take 

• Driving the team toward consensus on what the product should be 

We're here to improve how we live as a society through what we can offer as a government. You will work on meaningful projects to reduce scams - one of the most pertinent problems Singapore faces today, with the opportunity to make a big impact on people’s lives.