Programme Associate

COMPANY DESCRIPTION

Montfort Care is a vibrant workplace with a supportive culture where collaboration and camaraderie thrive. Our teams are highly cooperative, and colleagues genuinely care for each other. We celebrate diversity and innovation, united by our three core values: Resonance, Ingenuity and Stronger Together.

Expect a dynamic and fast-paced environment, as we are in an exciting phase of growth. Success here requires adaptability, agility, and the ability to navigate complexity. Our people stay with us because they find a strong sense of purpose and community, enjoying the opportunity to make a tangible difference in people's lives.

We offer a flexible work environment that values the importance of personal and professional growth. With plenty of opportunities for continuous learning and development, Montfort Care is an ideal place for those who want to grow their careers while contributing to meaningful change.

Join us to be part of an amazing team that's dedicated to making a difference and having fun while doing that!

RESPONSIBILITIES

• Manage the FFL main email account. Daily checks of incoming enquiries and referrals; updating and forwarding to relevant team members; sorting out the emails into the respective folders.
• Manage the FFL main account calendar (Outlook). Ensuring events are updated. Events include: programme runs, room bookings, team leave, internal and partner meetings, etc.
• Manage and update the FFL Programme Calendar of events. Keeping track of necessary ‘pre' and ‘post' tasks that are required and updating team members of any priority tasks.
• E-flyer design: maintain and update current set of e-flyer designs on Canva; creating e-flyers for required programmes.
• gov.sg (BSG): Create and update the events listing. Checking sign-ups for incoming programmes/events. Updating participant attendances for ongoing events.
• Manage MS forms platform: ePREP, creating and/or customizing registration (topical workshops) and feedback forms for programmes and events.
• TPOL: Receive and acknowledge TPOL sign-ups, creating and issuing TPOL login codes to participants. Following up on TPOL participants and updating for reporting numbers.
• ePREP: Receive and acknowledge ePREP sign-ups, creating and issuing ePREP login codes to participants. Following up on ePREP participants and updating for reporting numbers.
• Data consolidation: Extracting and inputting all participant data (registration/feedback) from sources (BSG/forms) into respective event folder.
• Data for quarterly reporting: inputting and computing relevant data required for quarterly reporting into official templates.
• Manage FFL Zoom account: creating events, hosting and supporting online/hybrid events, tracking Zoom participation numbers.
• Creating/designing updated FFL leaflets, standies and other collaterals; liaising with vendors for production
• Supporting logistics for ongoing events/programmes
• Storage management: ensuring proper storage of FFL collaterals and resources, maintaining updated list
• Facility management: Upkeep and maintenance of office environment. Liaising with vendors/contractors.

• Diploma in Business Administration or Social Work
• Other disciplines can be considered

Competencies:

• People-oriented and good interpersonal skills
• Excellent oral and written communications skills
• Ability to multi-task and work in a fast-paced and dynamic environment
• Keen interest in keeping up with evolving digital trends
• Analytical ability & problem-solving skills
• Committed and can-do attitude
• Effective report writing skills
• Team Player

*Only shortlisted candidates will be notified.