Project Management Office (PMO) - Banking

Role Overview

The PMO will support project governance, planning, tracking, budgeting, scope management, and stakeholder coordination within a banking environment. The role requires close collaboration with technical teams, business stakeholders, project managers, and senior management to ensure projects are delivered within agreed timelines, budgets, scope, and Service Level Agreements (SLAs).

Key Responsibilities

1. Track project plans, milestones, deliverables, dependencies, risks, issues, and action items to ensure timely project delivery.
2. Coordinate with business teams, technology teams, project managers, and banking stakeholders to ensure alignment on project objectives and priorities.
3. Monitor project schedules, resource allocation, budgets, expenditure, and forecasts against approved plans.
4. Support project scoping, effort estimation, resource planning, and preparation of project plans and delivery timelines.
5. Ensure project activities and deliverables are completed within agreed timelines, SLAs, and governance requirements.
6. Prepare daily, weekly, and monthly project status reports, dashboards, management updates, and steering committee presentations.
7. Manage stakeholder communications, meeting coordination, minutes of meetings, action logs, and follow-ups to ensure timely closure of pending items.
8. Monitor project risks, assumptions, issues, and dependencies (RAID), escalating delays and critical concerns to the appropriate stakeholders.
9. Coordinate project change requests, scope variations, impact assessments, and approvals in line with established governance processes.
10. Track testing, SIT, UAT, defect resolution, implementation readiness, and deployment milestones in collaboration with technical and business teams.
11. Ensure compliance with banking project governance, documentation standards, audit requirements, and internal policies.
12. Facilitate resource planning, vendor coordination, inter-team dependencies, and cross-functional delivery activities.
13. Maintain project documentation, budget trackers, delivery plans, risk registers, and management reporting records.
14. Support project reviews, governance meetings, financial tracking, and continuous improvement of project management processes.

Required Skills and Experience

• Experience in PMO, project coordination, project tracking, or project management within a banking or financial services environment.
• Strong understanding of project budgeting, scope management, effort estimation, resource planning, and delivery tracking.
• Experience coordinating with business stakeholders, technology teams, vendors, and senior management.
• Proficiency in preparing project dashboards, status reports, presentations, and management updates.
• Good understanding of project governance, RAID management, SLAs, timelines, and delivery dependencies.
• Strong communication, analytical, organizational, and stakeholder management skills.
• Proficiency in Microsoft Excel, PowerPoint, and project tracking tools such as Jira, Microsoft Project, or equivalent platforms.

Preferred Experience

• Experience supporting banking technology, digital transformation, data, regulatory, payments, or core banking projects.
• Familiarity with Agile, Waterfall, or hybrid project delivery methodologies.
• Experience in large-scale banking projects involving multiple business and technology teams