Be responsible for daily operations of the online QC support of UM Plant.
Promptly address customer feedback or complaint to prevent recurrence.
Manage QC lab tech scheduling and plan work force utilization to ensure efficient use of resources
Track and assist department in achieving KPIs
Ensure that products are effectively inspected/tested, and that product/process quality data conformed with specifications
Ensure continuous compliance to Good Manufacturing Procedures
Monitor and analyze process / product outputs, identify systemic problem / opportunity areas, provide data to the divisional team(s), and work with team members to drive process improvement project towards zero-defect quality performance.
Resolve process related to quality issues, ensure corrective action plans are initiated and monitored
Manage efficiency and safety in the laboratory.
Ensure timely review batch records and release of finished products upon completion of testing and inspection.
Lead to review effectiveness of corrective & preventive actions (CAPA) system.
Lab Operation
Supervise QC laboratory operations.
Coordinate with other departments and conduct investigations as an area expert for appropriate discrepancies.
Assist in developing departmental strategic staffing plans and justifications for headcount and capital equipment requests.
Promotes laboratory safety working culture. Review opportunity to achieve zero incident.
Quality Systems
Perform as SAP Superuser for Quality function.
Manage QA System sustainability.
Lead to attain food safety management system certification, ie. ISO22K.
Lead to plan and organize regular audits to the production and quality operations for compliance as well as to co-ordinate and document corrective action programs
Lead to review Change Management, Audit management and CAPA Management are effective.
Miscellaneous Duties (Improvement)
Manage other Quality related projects as and when required.
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