To implement and maintain all quality and food safety control processes complying with the company’s standard, ISO, and local statutory requirements.
Manage and coach junior QA staff
To conduct in-house food safety training to production/operation staff.
To manage customer complaints investigation and perform trouble-shooting and drive process improvement programs to ensure a high standard of food safety and quality.
Provide technical advice to support other departments when necessary
Perform QA audits at the central kitchen and outlets and prepares QA reports.
Monitoring product integrity and conduct product testing for new and regular products.
To support Operations Director in supplier management program (Audit and ingredient approval).
Manage external inspection and liaise with regulatory agencies
Develop recommendations and justifications on Quality Improvement Programs
To be the primary contact for Government-related agencies’ officials, such as AVA, MUIS, NEA, etc.
Perform ad-hoc duties as assigned by the management.
Requirement
Diploma or Degree with 3 years of working experience in Quality System.
Candidates with more experience will be considered for a Assistant Manager role.
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