Quality Assurance Engineer - Urgent

Customer Quality Engineer (CQE)

• Serve as the primary contact for customers regarding quality-related inquiries, concerns and feedback. 
• Build and maintain strong relationships with key customers to understand their quality expectations and requirements. 
• Investigate and analyze customer complaints, non-conformities, and quality issues to identify root causes and implement corrective actions. 
• Coordinate cross-functional teams to develop and implement effective solutions to address customer quality concern promptly
• Ensure compliance with quality standards, specifications, and regulatory requirements set forth by customers and relevant regulatory bodies. 
• Conduct regular audits and assessments of internal processes, procedures, and suppliers to maintain quality standards.

Product Quality Engineer (PQE)

• Develop and implement product quality assurance processes, procedures, and standards to ensure compliance with regulatory requirements and industry best practices. 
• Establish quality metrics, key performance indicators (KPIs), and quality control plans to monitor and improve product quality throughout the life cycle.
• Conduct product inspections, tests, and evaluations to verify compliance with specifications, standards, and customer requirements. 
• Collaborate with manufacturing and engineering teams to identify and address product defects, non-conformities, and quality issues. 
• Investigate and analyze product quality issues to identify root causes and implement corrective and preventive actions (CAPAs) to prevent recurrence. 
• Utilize quality tools and methodologies such as 8D, Fishbone diagrams, and Failure Mode and Effect Analysis (FMEA) to drive problem-solving and continuous improvement. 

Supplier Quality Engineer (SQE)

• Collaborate with purchasing and engineering teams to evaluate potential suppliers based on quality, reliability, and performance criteria. 
• Conduct supplier assessments, audits, and qualifications to ensure compliance with quality standards and requirements. 
• Develop and implement supplier quality assurance processes, procedures and metrics to monitor and improve supplier performance. 
• Establish quality agreements, specifications, and requirements with suppliers to ensure consistency and compliance with quality standards. 
• Work closely with suppliers to address quality issues, non-conformities, and corrective actions in a timely manner. 
• Provide guidance, support, and training to suppliers to improve their quality management systems and capabilities. 

Job Requirements: 

• Bachelor’s Degree in Engineering, Quality Management, or a related field. Advanced degree or certification (e.g., CQE, Six Sigma) is a plus. 
• Minimum 3 years of related experience in the manufacturing industry
• Strong understanding of quality management systems, standards, and methodologies. 
• Ability to work collaboratively across functional teams and with external stakeholders.
• Proficiency in data analysis tools and software
• Experience in industries such as manufacturing, automotive, or healthcare is preferred. 
• Commitment to continuous learning and professional development. 
• Strong communication and interpersonal skills, with the ability to effectively collaborate with internal and external teams.