Quality Assurance Officer - Fast Hire

Salary :

$2,300 - 3,000 monthly

Company : Achieve Career Consultant

Job Type : Full Time

Novena, Central Region

Number of Applicants

:

000+

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Job Description - Quality Assurance Officer - Fast Hire

We are on the lookout for a hardworking Quality Assurance Officer to join our elite team at Achieve Career Consultant Pte Ltd in Novena, Central Region.
Growing your career as a Contract/Temp Quality Assurance Officer is an amazing opportunity to develop relevant skills.
If you are strong in project management, research and have the right experience for the job, then apply for the position of Quality Assurance Officer at Achieve Career Consultant Pte Ltd today!

Working Hours: Mon - Fri (9.00am – 6.30pm)

Job Scope:

Achieve Quality Assurance objectives by conducting regular call reviews and highlighting any potential risks to management.
Review 15 closed sales calls per day for the General Insurance Team.
Serve as a backup for Auto Insurance call reviews.
Promptly report any calls with potential quality issues (e.g., misrepresentation, fraud) to management.
Prepare, track, and send Quality Assurance-related reports to UOB management and the team (NMD, Service Quality Monthly, Penalty Points Table).
Monitor the status of all Quality Assurance cases from beginning to end and provide timely updates to management.
Hold weekly meetings with management to discuss discrepancies and solutions for continuous improvement.

Benefits of working as a Quality Assurance Officer in Novena, Central Region:

● Learning opportunities
● Professional Development Opportunities
● Leading Industry Pay

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