Job Summary
Responsible for management of Asia Quality System, Policies, Programs and Initiatives. Part of the Global Quality Team to maintain global quality system and drive global initiative.
Role and Responsibilities
Quality Systems
1. Supports overall maintenance of quality systems
2. Monitor and reports on the quality performance for Asia Operations such as product quality performance, supplier performance and gaps for continuous improvement to the management team
3. Maintains the Master control and ISO document control system
4. Maintains customer related documents such as Quality Agreement, PPAP
5. Part of the Global Quality Team, to design and implementation of global policies and systems
Quality Policies
6. Ensures effective implementation of all company quality policies
7. Implements ISO and other recognized standards
8. Implements and monitors statistical techniques such as R&R’s to identify opportunities for improvement.
9. Sets, communicates, and implements quality objectives in line with business goals
10. Manage supplier and customer programs (CCAR, ICAR and SCARs) to ensure that complaints are handled effectively and timely.
11. Support and work with different stakeholders on reporting, monitoring and resolution on customer complaints.
12. Support and work with Supply Chain and Operation on supplier quality issues.
Auditing
13. Leads ISO quality standards implementation as Management Representative.
14. Conducts and leads quality audits to specific quality standards.
15. Leads customer related audits
16. Conducts supplier audits
17. Conducts internal audit investigations for product quality and process issues
18. Responsible for ensuring timely resolution to audit findings
Training
19. Provides training for all employees on basic quality and statistical concepts
20. Provides training to appropriate personnel for updates and changes to quality policy
21. Attends relevant external training sessions/courses and shares learning internally
Requirements
Job Requirements:
• Degree or equivalent experience in a field of study such as chemistry, business, accounting, engineering, etc.
• Certificate in Quality Engineering is preferred.
• Position requires 3-6 years of quality management experience.
• Good experience into customer & supplier audit and able to conduct training
• ISO 13845 experience will be added advantage.
• Demonstrates introductory understanding and ability and with guidance, applies competency in typical situations.
• Able to design quality systems to meet customer expectations and internal needs. New approaches and continuous improvement must be ongoing
• Good interpersonal skills to be able to communicate and collaborate with all stakeholders and deal with situation proactively
• Junior with 1-2 experience in related field can also apply
• Occasionally overseas travel and weekly conference call is required for the role
• This position required to communicate closely with vendors in China.
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