Quality Engineering Manager

Our vision is to transform how the world uses information to enrich life for all.

Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing.

As a Package Reliability Operation Manager, you will lead a team dedicated to validating and qualifying Micron’s packages to ensure top-tier reliability. You will oversee a highly technical engineering team, setting quality and reliability standards, resolving package reliability issues, and establishing qualification criteria for new packages and technologies. This role requires expertise in semiconductor component assembly, surface mount processes, and industry-standard qualification methods (e.g., JEDEC, AEC, IPC), applying this knowledge to ensure the success of new package technologies.

You will manage and optimize departmental performance by collaborating with internal and external stakeholders. Your responsibilities include developing high-performing teams and enhancing individual capabilities through performance management systems. You will provide leadership in creating and implementing department strategies, processes, and policies, actively overseeing functional teams and projects, and mentoring functional leaders to develop sustainable solutions.

As a Quality Operations Manager at Micron, you will manage the Reliability Lab and collaborate with Test Manufacturing for test readouts. Your duties include managing operations throughput, prioritizing reliability sampling requests, planning capacity and resource requirements, coordinating with area planners for shared resources, and overseeing operations. You will work closely with various engineering teams to plan and meet reliability sampling for qualifications, monitoring, and SWR. Additionally, you will communicate with Product Engineering and QA/product coordinators on product disposition decisions to support QA hold releases.

Responsibilities and Tasks

Manage Team Member Performance

• Develop a high performing team
• Establish functional area objectives aligned to department and corporate strategic objectives and align IPP goals
• Establish job responsibilities and performance and development goals for direct reports
• Provide performance feedback on an on-going basis and conduct performance appraisal for direct reports
• Collect, review, and provide verbal and written performance feedback to continuously develop your functional area
• Monitor and manage functional area performance achievement
• Coach, mentor and develop direct reports and future leaders
• Manage and ensure conflict resolution
• Provide and support recognition

Build an Effective Team

• Establish functional area objectives, align roles and responsibilities and communicate line of sight to department and company strategic objectives
• Remove barriers and drive for accountability
• Optimize functional area performance and structure
• Assess talent and develop talent management strategies to execute objectives
• Evaluate and support learning opportunities in your functional area and plan development opportunities with direct reports
• Empower team members and promote teamwork
• Ensure partnerships across functional areas and customer groups

Develop and implement functional area objectives and strategies

• Oversee work execution and problem solving
• Manage the troubleshooting of escalated issues and drive resolution
• Coordinate and communicate departmental policy and procedures
• Manage adherence to departmental policy and procedures and provide feedback
• Manage internal budgets
• Identify and implement system and process improvements
• Develop, communicate, and manage functional area performance metrics
• Manage, engage in, and promote continuous cost reduction and quality improvement efforts
• Provide Organizational Leadership to Build Functional Strategies, Processes, and Policy

Requirements:

• Bachelor’s or Master’s degree in Engineering, Science, or a related discipline, or equivalent work experience.
• Proven ability to handle direct reports; experience in building new teams is desired.
• At least 5 years of experience in manufacturing or operations.
• Good in written communication and presentation skills
• Excellent teamwork and collaboration skills with other groups, both internally and externally.
• Effective prioritization, project management, planning, and organization skills.
• Excellent verbal and written communication skills.
• Strong sense of responsibility and accountability towards assigned roles with a professional work ethic.
• Exhibits strong leadership skills and a driven spirit.
• Strong problem-solving abilities.

About Micron Technology, Inc.

We are an industry leader in innovative memory and storage solutions transforming how the world uses information to enrich life for all. With a relentless focus on our customers, technology leadership, and manufacturing and operational excellence, Micron delivers a rich portfolio of high-performance DRAM, NAND, and NOR memory and storage products through our Micron® and Crucial® brands. Every day, the innovations that our people create fuel the data economy, enabling advances in artificial intelligence and 5G applications that unleash opportunities — from the data center to the intelligent edge and across the client and mobile user experience.

To learn more, please visit micron.com/careers

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

To request assistance with the application process and/or for reasonable accommodations, please contact hrsupport_sg@micron.com

Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.

Micron does not charge candidates any recruitment fees or unlawfully collect any other payment from candidates as consideration for their employment with Micron.